Welcome to the Health Assist site
The work world is evolving. We're transforming health coverage to meet your changing needs. Provincial government health plans do not fully cover the costs of many health care services, leaving you vulnerable. GSC's supplemental health and dental plans can fill those gaps and provide you with the protection you need. Take a look:
Why Buy Our Plans
Health care is evolving. We know it because health is our focus. Just like we know that in-person traditional visits with professions are not suitable for everyone or realistic or feasible for every situation. So with Health Assist plans, you have choice.
InkblotTM sounds different because it is. Inkblot provides secure, virtual mental health therapy with an added level of comfort and personalization. Inkblot’s unique, advanced matching technology makes it easy for you to connect with the qualified therapist who meets your needs and reflects what matters to you. The Inkblot matching process takes into consideration the clinical specialty and credentials of the therapist, your personal preferences, language, cultural background, religion, and more. Plus, virtual video counselling eliminates geographical barriers and the need for you to travel to appointments.
Looking for help in-between sessions? Inkblot also offers digital resources like articles, podcasts and videos that you can access at your leisure.
Every Health Assist plan includes two hours of individual and two hours of couples virtual counselling through Inkblot. There are no out-of-pocket expenses for these four hours of therapy. To continue your therapy journey, additional virtual sessions with Inkblot are easy to arrange and eligible for coverage under the Psychology benefit of your Health Assist plan.
Have you heard about it? Pharmacogenetic testing is designed to provide insights into genetic make-up to help physicians prescribe the medication and dose that will provide the best outcome for their patients.
Pharmacogenetic testing from GenXys is eligible for coverage under the Medical Services benefit of all Health Assist plans, provided you meet the medical criteria – if you suffer from moderate to severe major depressive disorder and/or anxiety disorder (generalized or social), and if you’ve tried and are not responding to the medication prescribed for you.
The DNA test is really simple – really. GenXys sends you the home test kit, you take a swab of your lower gums, and return the kit to them. When the test results are ready, your healthcare provider will receive a summary that you can also access. The GenXys Pharmacogenetic Test Report will help you and your healthcare provider to develop a personalized medication treatment plan that is based on your genetics.
Best of all, your Pharmacogenetic Test Report is timeless – it will not date. You and your healthcare providers can use it to optimize treatment options for other conditions that may arise in future. After all, your genetic make-up won’t ever change.
Pharmacogenetics testing services and reports are provided by GenXys Health Care Systems Inc.
It’s an advantage of the Health Assist bundled plan design -- emergency medical travel coverage is a benefit of each Health Assist plan. It’s designed to cover multiple trips every year. Better yet, this travel coverage will continue right along with your other benefits, regardless of your age (as long as your premium payments are made, of course!). So no more last minute rushes to purchase coverage to protect you on your travels – even when you take a number of trips every year. What could be easier?
If you’re looking for physiotherapy that’s delivered virtually, no need to search further. As a Health Assist customer, you have access to virtual therapy with registered physiotherapists via Phzio Canada’s Phzio platform. And as a Health Assist customer, you qualify for a discounted rate. Better yet, it’s eligible for coverage under the Physiotherapy benefit of your Health Assist plan.
Virtual physiotherapy sessions are provided by licensed physiotherapists registered to practice in Canada. The Phzio platform and MSK360 portal are owned and operated by Phzio Canada.
As a Health Assist customer, you have quick, easy access to unlimited free summary telephonic legal advice, offered in partnership with Sykes Assistance Services. It can help guide you through most major types of law including family, criminal, civil litigation, landlord and tenant, residential real estate and wills and estates. The advice lawyers will take all the time necessary to answer your questions.
You can also request that a lawyer draft a simple legal letter on your behalf, like a demand letter or travel consent letter. Review of simple legal documents (six pages or less, single sided) is another service offered to you, free of charge, as a Health Assist customer.
And if you want a referral to a lawyer in your area, Sykes Assistance Services can refer you to a local lawyer who will offer you a discount of 25% on legal fees (as long as the lawyer’s account is paid within 30 days of receipt; the discount does not apply to real estate matters).
If you are the unfortunate victim of identity theft, Sykes Assistance Services can help with that too. They will assign an Identity Restoration Consultant to your case who will assist you in restoring your identity until the matter is completely resolved.
Understanding that caring for aging parents is part of life, Sykes Assistance Services offers Lifestage Care. It’s a valuable online resource that can help you find care for aging parents or ailing children, including links to financial assistance, costs of care, advice from experts and informative articles.
Legal Assistance is provided by Assistance Services Group, a SYKES® company.
As a Health Assist customer, many of your eligible health care expenses can be processed automatically between your health care provider and GSC, like prescription drugs, dental care, vision care, some registered specialists and therapists, and, of course, emergency medical expenses when you’re travelling. That’s efficient and convenient!
When you register for GSC everywhere, you get easy, convenient access to your Health Assist plan 24-7, from everywhere. You can submit claims online, track your benefit balance, drug eligibility, cost and reimbursement, and locate GSC-approved registered specialists, dentists and vision care providers in your area. And you can arrange for direct deposit so that your reimbursements will be placed directly into your account – no more waiting for cheques to arrive in the mail. Now that’s efficient!
The GSC everywhere app is available exclusively for GSC customers. It gives you mobile access to your Health Assist plan so you can submit claims, check your claims status, track your benefit balance, confirm your eligibility and coverage for health expenses, find health care providers in your area, and much more. And you can do it all, no matter where you are!
Available exclusively for GSC customers, the Change4Life® rewards program is educational, fun and rewarding. Designed to promote and encourage healthy life styles, you earn points as you participate in activities and resources. The points accumulate quickly. You redeem them by bidding on the chance to win gift cards from popular Canadian retailers. With gift cards for $10, $20, $50, $100 and $250, you can bid often or save your points and bid for the gift cards of greater value. And you can do it all via your smartphone, laptop, or desktop.
GSC makes friends with companies that can offer Health Assist customers even more advantages…
With Maple, you can connect virtually with a Canadian-licensed doctor within minutes, any time. And when we say "any time", we really mean it – 24/7, 365 days a year. The average wait time to speak with a doctor is two minutes. And while many family doctors and clinics offer virtual visits, they’re not available around the clock. Maple is.
As a Health Assist customer, you receive GSC preferred pricing. (Please note: the discounted rate you pay isn’t eligible for reimbursement under your plan).
Maple Platform and Maple Health Care Services are owned and operated by Maple Corporation
PocketPills is pharmacy made easy. They prepare your medication and deliver directly to your door, monthly, for a low dispensing fee. And, home delivery is free of charge.
PocketPills is especially handy if you take more than one medication. Your meds will arrive, sorted by dose and time of day, and labelled in easy-to-open PocketPacks. The PocketPills team will work with your doctor to manage your medications, so there’s no need to worry about co-ordination or refills. And when you have questions, you can chat with a pharmacist online.
PocketPills services are provided by PocketPills Pharmacy Inc.
The SmileDirectClub provides orthodontic treatment that is approximately 1/3 the cost of traditional orthodontics. That’s right – and by making it more affordable, it’s also more accessible! Their clear aligner system is designed for minor to moderate teeth correction, like space between teeth, crowding, rotations and some bite correction.
And, with no dental offices to visit, it’s really convenient.
Assessments are done online. The SmileDirectClub will send you an impression kit, so you can make and return your impression along with pictures. A licensed dentist or orthodontist reviews and creates your treatment plan. When you approve, they create your custom aligners and ship them to you. You’ll have regular virtual check-ins with your dentist or orthodontist as needed – they’ll oversee your treatment remotely, from beginning to end.
Of course, as a Health Assist customer, you receive preferred pricing. And if the plan you choose includes orthodontic benefits, then SmileDirectClub treatment may be eligible for coverage under your plan.
SmileDirectClub orthodontic services provided through SmileDirectClub Canada Inc. in conjunction with accredited dentists and orthodontists registered to practice in Canada.
Green Shield Canada (GSC) is a solutions-oriented, national not-for-profit health and dental benefits specialist. We stay in tune with our customers' needs, and develop effective solutions to provide added value. We realize that individual circumstances may vary. If you have questions or need advice about your health and dental insurance needs, please contact your licensed insurance advisor. (To confirm contact details, just visit the Contact Us section of this site.)