Online Services

Your Health Assist plan includes access to Online Services, the free app that is designed and available exclusively for GreenShield customers. It gives you 24/7 mobile access to your health insurance plan, it’s convenient, quick and easy to use.

With Online Services, you’ll get all these online services:

• Submit claims directly from your smartphone or tablet – Enter your claim details or upload your claim (by simply taking a picture with your smartphone) and we’ll take it from there. No need to send us anything in the mail.
• Access the status of your claims in real-time. You’ll know instantly when we’ve received and processed your claim. And you can conveniently filter your claims history.
• Get your money back faster. Sign up for direct deposit – the most convenient and efficient way to receive your payment.
• Get instant confirmation of your eligibility for health care expenses and coverage amounts.
• Find GreenShield-approved health care providers near you.
• Check and track the benefit balance on your Health Assist insurance plan.
• Use your electronic all-in-one benefits and travel ID card. (Your wallet will thank you.)